May 28, 2024

Rocky Daily News

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Hertz apologizes for denying Puerto Rican man car because he didn’t have his passport

1 min read


Hertz has apologized for denying a Puerto Rican man a rental car that he paid for in advance.

The man, Humberto Marchand, said he presented his Puerto Rican drivers license to an employee at a Hertz rental car counter at New Orleans’ international airport last week and was told he would need to show his passport. The employee insinuated, according to Marchand, that he was a foreigner and couldn’t rent a vehicle without showing his passport.

Puerto Ricans are United States citizens. Marchand was not carrying his U.S. passport.

2023-05-15 11:16:50

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