March 27, 2023

Rocky Daily News

Colorado Politics-Sports-Business-Weather

Colorado’s top consumer complaints, from contractors to robocalls

1 min read


When someone submits a complaint at Stop Fraud Colorado, the Colorado Attorney General’s office takes note.

It is, after all, the AG’s website. Last year, more than 18,000 complaints were submitted by frustrated consumers hoping someone would pay attention. Attorney General Phil Weiser said that even if a response isn’t immediate, the complaint is not ignored.

“We’ve adopted a Salesforce-based system to capture all these complaints and the individuals who are reporting them,” said Weiser, who earlier this month shared the top 10 types of complaints Coloradans submitted last year. “After the 100th person calls (about a similar gripe), then it’s like, ‘OK, we’ve got an issue here.’ Then we go back and we call all the people and say we’re now looking…

Tamara Chuang

2023-03-13 03:04:00

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