As the pandemic began affecting livelihoods last year, Stephanie Maney would sometimes catch a glimpse of her phone number on TV news broadcasts, news stories or communication from the state’s housing division or Gov. Jared Polis’ office.
Sometimes it was 303-864-7852. Other times 303-864-7810. Sometimes both.
She was the only person answering calls from Coloradans desperate for pandemic housing assistance. Calls were forwarded to her mobile phone when the Colorado Department of Local Affairs switched to remote work. Maney, an administrative assistant in the rental housing office, tried to keep up as calls ballooned to five to 10 an hour, she said. But after a mention by Polis or in news stories, it was just too much.
“During those times, it would not be uncommon to get up to 30…
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